To be fair, this is the sort of thing one expects a governor to say when an institution, particularly a public utility, falls short of expectations at a time during which people are relying on it, as Shaun Towne reports for WPRI:
[Democrat Governor Gina] Raimondo’s office on Wednesday said the governor has directed the Division of Public Utilities and Carriers (DPUC) Administrator Macky McCleary to assess National Grid’s storm preparedness and restoration efforts.
To ensure National Grid’s attention is focused on the ongoing restoration, Raimondo’s office said the review will begin once all homes and businesses are back online.
“Rhode Islanders should expect the lights to come on when the switch is flipped. National Grid owes Rhode Island families and businesses a swift response when power goes out and thoughtful planning to prevent outages when storms are forecasted,” Raimondo said in a statement Wednesday.
Unfortunately, it’s not so easy for a politician to position herself in opposition to inadequate services when this is also news, as reported by Susan Campbell, also on WPRI:
On the first day of open enrollment for health insurance, a glitch prevented hundreds of customers from reaching HealthSource RI.
About 300 calls were routed incorrectly, due to a change that was made to the agency’s phone menu Tuesday night, according to Brenna McCabe, a spokesperson for the agency.
Add the following to the list of reasons government should remain small enough that it’s actually possible for politicians to run it well: It doesn’t help when the people’s elected representatives have less than zero credibility for complaining about the disappointing performance of other organizations.