Think whatever you like about Diamond and Silk, specifically, and capitalizing on the political success of Donald Trump, generally, but their conflict with Facebook provides a very helpful lesson for one’s interaction with the Internet:
Diamond And Silk have been corresponding since September 7, 2017, with Facebook (owned by Mark Zuckerberg), about their bias censorship and discrimination against D&S brand page. Finally after several emails, chats, phone calls, appeals, beating around the bush, lies, and giving us the run around, Facebook gave us another bogus reason why Millions of people who have liked and/or followed our page no longer receives notification and why our page, post and video reach was reduced by a very large percentage. Here is the reply from Facebook. Thu, Apr 5, 2018 at 3:40 PM: “The Policy team has came to the conclusion that your content and your brand has been determined unsafe to the community.” Yep, this was FB conclusion after 6 Months, 29 days, 5 hrs, 40 minutes and 43 seconds. Oh and guess what else Facebook said: “This decision is final and it is not appeal-able in any way.” (Note: This is the exact wording that FB emailed to us.)
Obviously, this is just one side of the story, but the fact remains that anybody who builds their Internet presence primarily by using somebody else’s platform is subject to the whims of that other party. Use Facebook to build a following, and that other party is Facebook. Build your online presence with a heavy reliance on Google referrals, and online giant’s algorithm may subtly shift to move you down the list of every search.
And it won’t always be obvious that it’s happening.
The lesson is a back-to-basics one. Use these platforms for self promotion, but get people interacting with a URL that you own, and build it up with your content, not the tricks that social media allow.
That’s harder, yes, but it’s a more stable strategy than building on a foundation that others can disappear with the push of a button.