How Accountability Works in Government
Former WPRI employee Stephanie Chalfant describes the accountability faced by the Hawaii Emergency Management Agency who inadvertently put an entire city into panic by hitting the “incoming missile” button rather than the “this is a test button”… twice:
The employee who hit the button has since been reassigned, according to state officials.
“I’m sure he feels horrible,” Chalfant added. “I can’t even imagine being in this person’s shoes who had done this. He must feel awful.”
Well, as long as he feels bad, then the public can rest assured that these sorts of mistakes — with the very real potential to put people in harm’s way — will not happen again. (That’s sarcasm, by the way.)
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In the private sector, the consequences to an ordinary employee — somebody who isn’t connected or mission critical — would almost certainly be much more substantial, not the least because the entire company could go out of business.
Once again, the impression is that they (government workers) don’t work for us. We’re just lucky that they deign to provide us services.